FW: Gear adjust and grip fitting – HO-CT02375105

FW: Gear adjust and grip fitting – HO-CT02375105



From: Chris Cracknell <>

Sent: 21 September 2018 16:24
To: Trafford Workshop <>
Subject: Gear adjust and grip fitting – HO-CT02375105


Hello Trafford,


As discussed this morning, a Mr Jon Bavington will be in tomorrow with=
his Cannondale Trail 5 for a gear adjust, correct fitting of the gear guar=
d and fitting  of some lock grips.


The bike was only delivered yesterday so sounds like a setup issue.


I have sent the customer a gift voucher to cover the cost of the lock =
grips as the bike should have come with some.


If you need anything further, please let me know.


Please note that I am not in over the weekend however, my Assistant Ma=
nager Peter Jones will be aware of this, if you need anything.


Chris Cracknell
Contact Centre Manager


Jon Bavington
Technical Support Services Consultant
Zen Internet
Team: 01=
706 902009


er of ‘Services Company of the Year’ at the UK IT Industry Awards

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